As we are unable to guarantee stock of the item in the size or style desired you wish to order, we are unable to process exchanges.
We do however, offer 2 options:
If you prefer to get a refund back into the original payment method, please allow 10 working days for funds to be visible in your bank statement, after the order has been approved.
Returns European Union:
To return your order use the return label sent alongside with your order and stick it outside your Overcube box, replacing the previously used shipping label. Do not forget to keep the tracking number associated with your return label as it is the proof of delivery.
If you are returning an item from the UK:
Return the item you wish to:
Rua Abílio Lopes das Neves, n.º 593,
Ponte 4805-214 Guimarães
Please note that your parcel is your responsibility until it reaches us, so we recommend that you obtain proof of posting from your chosen delivery service. In case you wish to use an Overcube return label, 20£ will be deducted from the refund amount. Contact us for more information.