How do I return an item?
We understand that when you order online you may need some time to decide if you want to keep your order. For this reason we have a 30 day return policy. It is our mission to make this experience as simple and transparent as the purchase.
Before initiating the return process, make sure that the products you are returning are in perfect conditions, with the brand labels and no signs of use. Watch the video to find out how to start the return:
Returning with us is easy! You can send your return to the address on the label on the front of your parcel. Please make sure to keep proof of postage for any returns. If you did receive a return label enclosed in your Overcube box, please feel free to use the pre-paid return label.
Once you've initiated the return, you will receive an email with extra information on how to return the item.