Our team works at the speed of light to have all orders shipped as fast as possible, so if you change your mind, tell us right away and we will do our best to try and cancel it for you. However, if we can't do it, you are able to send your order back. Contact our Customer Service Team to check the possibility of having an exchange.
Tue, 20 Mar, 2018 at 3:57 PM
You can edit your shipping address, if the package is still being processed, by accessing your account. If the parcel is already on its way, we can help you with that, so use your bat-signal! Or you can just contact us directly.
Wed, 10 Oct, 2018 at 4:36 PM
As soon as your parcel begins its journey, you will be notified via email, along with the tracking number. Then you can easily monitor and count the minutes for the arrival of your package, accessing the carrier's website. www.dhl.com / www.chronopost.com / www.ctt.pt
Tue, 20 Mar, 2018 at 3:59 PM
Oh no! Please contact us right away, so we can investigate what is going on.
Wed, 10 Oct, 2018 at 5:20 PM
That's not a problem, at all. Tell us the best date and time, and we will ask the driver to come back.
Wed, 10 Oct, 2018 at 5:26 PM
We do all we can to keep your order protected during its trip to you, so our orders are all insured and we will request your signature upon delivery. On what depends on us, your babies will arrive safe and sound.
Thu, 1 Mar, 2018 at 5:54 PM