Can I use Klarna to Pay? If so, how does Klarna work?

Klarna Payment Method is available in the UK and is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of Smoooth payments to more than 100,000 online stores. Over 60 million consumers worldwide have trusted Klarna to securely handle their payments.

How does Pay later work? Once your order's confirmed, you'll receive an email with payment instructions within two days from Klarna. You'll then have 30 days to decide if you wish to keep the order or not. Complete the payment online, at your convenience, with no extra cost.

Am I eligible for Pay later? To use Pay later you must be at least 18 years old. Whilst this option is widely promoted, Pay later is subject to your financial circumstances. When choosing Pay later, Klarna’s assessment will not affect your credit rating.

What do I need to provide when I make a purchase? If you want to make a purchase with Klarna, you'll need to provide your mobile phone number and your email address. The mobile number is required in case Klarna need to reach you. All statements will be sent to your email address. It's very important that you give Klarna the correct details, as otherwise you will not receive the payment information and so will be liable for delayed payment fees.

What are my payment options with Klarna? You can pay with debit or credit card immediately in the checkout or take advantage of our Pay later payment option, where you can pay for the goods once you have received them via credit card or debit card. 

What happens if I cancel or return my order? As soon as Overcube has accepted your cancellation/return, then Klarna will cancel the statement or refund your payment.

I have been asked to go to Klarna's site. Is this correct? If you have chosen to Pay later, Klarna will send you an email with further details on how to pay. Your email will contain a link to Klarna where you can settle your payment with your credit or debit card.

Is my payment information safe? Payment information is processed securely by Klarna. No card details are transferred to or held by Overcube. All transactions take place via connections secured with the latest industry standard security protocols.

Can I pay before the due date? You can pay for your order at any point after you receive the email from Klarna with the details of your payment on. Just follow the instructions on the email you receive to pay for your order.

Have you received my payment? If you pay by card, Overcube will confirm your order right away. If paying by Pay later, Klarna will send you a payment confirmation to the email address that you have used for your order. If you have made a payment but not received the payment confirmation, you can always check the status of your order and payments by logging in at www.klarna.com.

I have cancelled my order. How long will it take until I receive my refund? As soon as the store has registered your cancellation or your return, the refund will be processed within 5 business days.

I have asked for a refund. How will I be refunded? If you have paid for your order with card, the refund will be made back to the same card. If you have not paid the statement yet, then the refund will reduce the statement or cancel it completely.

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