I was not at the delivery address on the delivery date, what should I do?

Don’t worry! The carrier will let you know, that they tried to pass by to deliver your order. However, it may depending on the carrier.
  • Chronopost will try to deliver your order on the next working day;
  • CTT will leave a notification card letting you know, where you can pick your order up from;
  • UPS and DHL will leave a notification card and will wait for further instructions from you, bear in mind that you have approximately 5 working days from the first delivery attempt until they send your order back to us.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.